Atreya Hospital

I am here to share a very unfortunate experience which happened to me. All the nurses were showing arrogant attitude all the time. Dr. Scolding nurses in front of everyone. Even the Dr admitting nurses are of no use. Nurses gosipping right in front of us regarding me and my son. Worst nightmare even after paying huge money for treatment..

To Whom It May Concern, I am writing to share my unfortunate experience at Athreya Hospital with Dr. Gayatri, an obstetrics/gynecologist. Firstly, the doctor did not inquire about my medical history or record my body mass index. I visited her during my first trimester, during which she even missed the major tests like the double marker and TT immunization. Now, regarding the hospital's services, they were equally disappointing. There was a lack of awareness regarding the doctors' duty schedules, and the staff displayed a lack of respect for patient privacy. Regrettably, I had to witness staff members gossiping about patients right in front of us. On October 9th, I had an appointment with Dr. Gayatri. Initially, the appointment was scheduled for 1:30 PM. However, the day before my appointment, I received a call informing me that the doctor's timing had changed to 2:30 PM, with a reporting time of 2:15 PM. As a result, I had to reschedule my ultrasound appointment, which was originally set for 1:30 PM. On the day of my appointment, I arrived at 1:40 PM due to traffic. I completed my registration at 1:42 PM and inquired if the doctor was available. To my surprise, I hadn't received any notice of the change in appointment time. I then proceeded to the second floor for my ultrasound. On the second floor, I handed over my documents, including the filled-out ultrasound pre-form, to a female intern with a white coat and a black scarf. She displayed rudeness and questioned why giving here you got pre-form from them right ?When I enquired about seeing the doctor after my ultrasound, she simply told me to wait. Moments later, I saw the doctor exiting the room (at 2:09 PM) and was concerned that I hadn't been attended to. I rushed to the reception, informing them that I had been charged 450 INR and was waiting to see the doctor. However, the staff failed to act promptly, even though there were multiple staff members present. They mentioned that the doctor was on her way to the parking area. I stressed the urgency of my situation, as I had travel plans and required a certificate and medication. The hospital staff told me there was no other gynecologist available and asked me to wait. I eventually had my ultrasound and sought to file a complaint with the Patient Relations Officer (PRO) .During this time, Inchatge Ms .Jiji conveyed to me that the doctor had to perform a C-section for another patient in a different hospital, so she left . Then I overheard she asking to reception who said Dctr no patients .The staff, including Mrs. JiJi, handled the situation unprofessionally and without due respect for my emergency situation. I was asked to wait for the PRO- Mr Abhijit,who eventually met with me but offered no solution to my problem. He mentioned the need to hear both sides and suggested that I file a written complaint. I inquired about meeting with an administrator responsible for addressing such issues. After a wait, the operational manager arrived, listened to my concerns, but again, no solution was provided. I implore the hospital's management to improve its services for a better patient experience and to treat all patients with dignity, without discrimination. Additionally, ensure the availability of quality doctors for better care. My experience at Athreya Hospital was deeply regrettable, and I hope the hospital can maintain professionalism in all aspects of its operations, as I have only witnessed this in their security personnel, who performed excellently. Sincerely, RAHMATH ---

Am Dubai based Engineer, I travelled from UAE to this hospital in Thrissur for treatment. I had a very good overall experience with this hospital, every staff there is good and helpful during my course of treatment especially my Dr Krishnakumar Mechoor and Dr Vijayan Nair. They are Doctors with difference. Am satisfied with the 2 surgeries I did in the hospital, the treatment outcome worth my travel and entire resources (energy,time&money) I spend. Am recommending this hospital for any body who is willing to travel for medical treatment. Thanks 4 Everything.

Worst experience and response. The result of the Pap smear sample collected on 26th of October was responded with a result only on 12th November after personally visiting the hospital. In the world of emails and Whatsup if the hospital authorities fail to respond, it gives a bad picture about the service offered. It’s time the authorities take control of the events as this will hamper the recognition of the hospital.

I am here to share a very unfortunate experience which happened to me. All the nurses were showing arrogant attitude all the time. Dr. Scolding nurses in front of everyone. Even the Dr admitting nurses are of no use. Nurses gosipping right in front of us regarding me and my son. Worst nightmare even after paying huge money for treatment..